M250 FIRST network

With 16,000 M250 turboshaft and turboprop engines in service with more than 4,500 customers, nothing less than world class service will do. In order to continue providing both global and competitive support offerings, Rolls-Royce has renewed the M250 FIRST network with 33 authorized service centres.

The M250 FIRST network offers operators the maximum level of choice and competition for local service and support. By offering a joint network of company owned Rolls-Royce Repair & Overhaul Facilities (RRROFs), independent Authorized Maintenance Repair & Overhaul Centres (AMROCs), Authorized Maintenance Centres (AMCs), Authorized Military Overhaul Facilities (AMOFs), and Authorized Repair Facilities (ARFs), Rolls-Royce ensures there are always options.

The M250 FIRST network provided operators with the following services:

• Engine maintenance services
• Module repair & overhaul services
• Engine repair & overhaul services
• Component & accessory repair, overhaul and exchange services
• Field support personnel
• Warranty administration

These authorized facilities are under contract with Rolls-Royce providing world-class maintenance, service, support and warranty support to keep the M250 engine fleet flying with minimum down time. Every RRROF, AMROC, AMC and AMOF operates correlated test cells for diagnostic and power acceptance testing. The RRROFs, AMROCs and ARFs can provide extensive component repairs and overhauls. All facilities are supported by a large technical staff based at Rolls-Royce in Indianapolis, Indiana USA and Regional Managers based around the world.